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LXC SPORTS & SOCIAL POLICIES

Sub Policy

Only players who have been placed on the roster are eligible to play.   Subs are allowed to play free of charge for single games during the regular season only.  LXC must be notified 24 hours before the start of the game who the player is that is subbing in and who they are replacing. A formal protest may be filed to the referee before 5 minutes into a  game if an opposing player’s eligibility is in question. Any protest made after 5 minutes into the game or after a game will not be considered a formal protest. The player in question will be required to show his ID to the official.   If no ID is available, the player must write down his full name, email, phone number and signature. The game will then be played in its entirety as scheduled. Teams will be notified of all rulings on the identified eligibility discrepancy before the next week’s games – decisions will not be made on site. If the protest is proven to be legitimate, it will result in the forfeiture of the game in question. All rulings by LXCs staff are considered final.

Teams may pick up players from other teams in the same league (maximum 3 players) only during the regular season and only if they do not have enough to field a full team. In other words, teams may not pick up players if they already have enough to field a team or if it is during the playoffs.  The opposing team will have a part in choosing these players and all final decision on players chosen will be up to the LXC staff.   Players not on your team roster may NOT play in the playoffs.   A formal protest may be filed with the referee if you believe a team has violated this policy BEFORE the end of the game.  The ref will check the roster and remove the player if warranted at the time of the protest.   Any protests after the game will not be eligible.   We understand that there may be circumstance that warrant a team using a sub in the tournament.  These cases must be brought to the attention of LXC staff at least 24 hours prior to the game and final decision will be made by LXC Staff.

Team Payment Policy

I. TEAM PAYMENTS

a. Captain’s Responsibilities

  1. Full Payment Responsibility The captain is responsible for the full amount of the team fee for any team they sign up. Additionally, they are responsible for any charges incurred by the team over the course of the season.

  2. Deposit Responsibility The captain is responsible for paying the initial deposit upon sign-up.

  3. Credit Card on File The credit card used by the captain for the initial deposit will be kept on file and charged for any remaining balances seven (7) calendar days before the first league date.

  4. Late Sign-Ups Teams signing up within seven (7) days of the start date will have their card charged for the balance 24 hours after confirmation in the league.

  5. Updating Payment Information The captain is responsible for updating their credit card information through their Player Page if the card expires or if they wish to use a different card.

  6. Team Payments through TeamPayer Players may make payments towards the captain’s balance through the TeamPayer system. These payments will lower the amount the captain is responsible for.

  7. Refunds and Captain’s Responsibility If a player requests a refund for a payment made towards the team balance, the captain remains responsible for the refunded amount. The refunded amount will be added back to the team balance.

  8. Additional Fees Additional fees that may be added to a team’s balance include, but are not limited to:

    • Forfeit Fees: $50 will be added if a team does not have enough players show up and has not informed the office by 1 PM on game day (for weekday games) or by 1 PM on the Friday before (for weekend games).

    • Schedule Request Fees: $60 for a full season or $25 for a single game request. Requests are not guaranteed to be accommodated.

    • Game Change Fees: $50 will be charged for any game that can be rescheduled.

    • Additional Roster Slots: Captains may purchase extra roster slots. Unused slots are not refundable after the roster deadline.

b. Team Payment Timeline

  1. Initial Deposit The captain’s card will be charged for the league deposit when the team’s spot is confirmed.

  2. Payment Hold If a team’s spot is not confirmed at the time of sign-up, a credit card will still be held on file and charged once a spot becomes available.

  3. Remaining Balance The remaining balance will be charged seven (7) calendar days before the first league date.

  4. Late Payment Fees If the full balance is not paid five (5) calendar days before the first league date (or for any subsequent fees), a $50 late fee will be added.

  5. Payment by Cashier’s Check or Money Order Captains with multiple late payments may be required to pay by cashier’s check or money order for future registrations.

  6. Removal from League If the full balance is not paid five (5) calendar days before the first league date, the captain may be removed from the league and forfeit any payments made.

c. Team Cancellations and Refunds

  1. Cancellation Notice Captains must notify the office by email or phone if they wish to cancel their team.

  2. Refund Timeline

    • 11 or more days before the first game: Full refund of all payments.

    • 7 to 10 days before the first game: Deposit will be forfeited, but any excess payments will be refunded.

    • Less than 7 days before the first game: No refund after the card has been charged.

  3. Forfeited Games Teams forfeiting games are not eligible for a refund or rescheduling.

  4. Non-Payment Teams who have games removed due to non-payment are not eligible for a refund or rescheduling.

  5. Missed Games Teams missing a game due to a forfeit by another team are not eligible for a refund or rescheduling.

  6. Refunds for Older Payments Refunds for payments over 120 days old will be issued as a gift card, as LXC’s merchant account cannot process refunds for older payments.

d. TeamPayer and Free Agent Requests and Payments

  1. TeamPayer Requests Requests made by captains do not transfer the payment responsibility from the captain.

  2. LXC’s Payment Responsibility LXC will not track down players for payment of a team’s balance.

  3. Free Agent Payments Free agents are responsible for paying the amount determined by the captain of the team they join.

  4. Refunds for Free Agent Disputes LXC recommends free agents use TeamPayer for payments to ensure refunds are processed in the event of a dispute.

II. INDIVIDUAL (INDY) PAYMENTS

a. Definition
An individual (indy) player is someone who signs up alone and is placed on a team by LXC.
b. Placement Process
  1. Credit Card on File An individual player will place a credit card on file but will not be charged until their spot is confirmed on a team.
  2. Charge Upon Placement Once placed on a team, the player’s card will be charged for the full amount of the league fee.
  3. Expired or Declined Cards LXC will attempt to contact the player if their card is expired or declined. If they do not respond, their spot may be given to another player.
  4. Responsibility for Payments It is the individual’s responsibility to ensure their card on file is up to date.
  5. No Refunds for Missed Games Refunds will not be provided for games missed due to personal obligations.
c. Cancellations and Refunds for Individual Players
  1. Cancellation Notice Individuals must notify the office by email or phone to cancel their registration. Not attending games is not sufficient notice.
  2. Refund Timeline
    • Cancellation within 48 hours after payment: $20 cancellation fee.
    • After the second week of games: LXC may cancel an individual’s registration for non-attendance.
  3. Refund Issuance Refunds will be made to the original card on file.
  4. Forfeited Games Individual players whose teams forfeit games are not eligible for a refund or rescheduling.

III. SOFTWARE FEES

  1. League Lab Fees
    LXC uses League Lab Inc. for league administration, which may charge additional fees beyond LXC’s league fees.

  2. Non-Refundable Fees
    League Lab Inc. fees are non-refundable and will not be included in any LXC refund.

IV. PAYMENT METHODS

a. Payment at Leagues

LXC does not accept payment at the league venues.

b. Stored Payment Cards

A credit card is stored on file for each registration. Any additional fees incurred will be charged to the card associated with the registration.

c. Cash

LXC does not accept cash payments.

d. Checks

Checks are accepted only for corporate or sponsor payments. A deposit is still required, and the card on file will be charged for additional fees.

e. Coupons

Coupon codes are non-refundable and have an expiration date. They are for one-time use only.

f. Gift Cards

Gift cards may be issued in lieu of a refund. These cards can be used partially or fully for future league payments but are only valid for LXC leagues.

V. MISCELLANEOUS

a. Playoffs
Playoffs are not guaranteed, and refunds will not be issued based on the outcome of playoffs.
b. Rain or Cancellations
In the case of rain or other cancellations, refunds or gift cards will be issued for pro-rated amounts based on the number of games played, excluding deposits and playoffs.
c. Chargebacks
Players initiating chargebacks may have the owed amount added to a future team fee and will be required to pay by cashier’s check or money order.

Individual Payment Policy

How Individual Payment Works

Individuals must complete 2 steps in order to play in a league, Sign-Up and Confirmation: Sign-Up: Player Submits Personal Info, Preferences and CREDIT CARD Player chooses a league, and submits personal info (contact, skill level, etc). The player also submits their credit card info to reserve the spot (it is not charged until a spot is confirmed). The player will receive an auto reply to acknowledge that we received the sign-up request, but NOT to confirm the placement. Confirmation: Player Pays Individual League Fee Online to Confirm Spot If a spot is available in the player’s league of choice, LXC will offer them that spot via email. Clicking on the confirmation link in this email will take the player to their online Individual League Fee Payment Form. Once payment is received, the player is officially confirmed for a spot in the league and will be provided with further league and team info, including their other teammates contact info, for the upcoming season. NOTE: An Individual is not confirmed into a league until an Individual League Fee Payment is received. Failure to confirm and pay the Individual League Fee promptly (particularly in cases where the season start is close) may result in losing a spot in the league to another player. LXC reserves the right to offer a placement to another player in the event that an individual spot goes unconfirmed or unpaid for 4 or more business days from the time it was offered via email by the LXC office.
Late Adds
If you have been added to a league after it has already started, you will be sent a confirmation email with a payment link (described above) as soon as possible. You will have no more than 5 business days to submit payment online once this email has been sent.
Cancellations Before The Season
Any cancellations made by confirmed Individual Players less than 10 business days before the start of a season will result in a non-refundable $20 Cancellation Fee, with no exceptions. The balance of the Individual League Fee, minus this $20 Cancellation Fee, will be credited back to the card that was used for League Fee confirmation payment. If an individual fails to attend the first game of the season without giving prior notice to an Underdog representative, LXC reserves the right to replace that player and charge the non-refundable $20 Cancellation fee. Simply not showing up is not a valid means of notification.
Cancellations During The Season
We understand that sometimes an individual cannot complete a season because of circumstances beyond their control (injuries, accidents, illnesses). Conversely, sometimes (unfortunately) our league experience just doesn’t agree with an individual. Any individual that plays week 1 and cancels immediately afterward will be charged only the Individual Cancelation Fee of $20 described above. Individuals canceling after week 2 will not receive any refund.